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A stop in CommunityLIVE’s “Community Central” area yesterday provided hands on opportunities to engage with Hyland partners and employees, including experts in Hyland RPA (Robotic Process Automation). 

What happens in Vegas stays in Vegas, is how the saying usually goes. But we’re breaking that tradition by bringing you day by day snippets of the best that Hyland’s annual user conference has to offer.   Whether you’re looking for a quick recap of your day full of informative sessions and hands-on training or are curious about the content (and Nevada sun) that you’re missing – we’ve got you covered. Look forward to another update tomorrow!

Tuesday General Session, 10/3OnBase 23.1 – Additions and Improvements In this release, Hyland is focusing on easing solution adoption, empowering administrators as users themselves and growing role-based features focusing on elements such as job task, terminology and usage patterns. Why upgrade?New products made available:

  • App Builder: Shape interfaces, customize terminology, implement persona-based and tailored user-experiences.
  • Microsoft Office Add-In: Import email and attachments into OnBase directly from web-based versions of Outlook. This means that Outlook no longer needs to be installed as a desktop client. This update will also incorporate new indexing features and alerts for when a document has already been imported. 
  • New Capture features.
  • Upgrades to the OnBase Web Server.
  • Admin Portal Updates.
  • Web Client – Native PDF Support (text search, apply notes and annotations, interact with hyperlinks and bookmarks).

The Hyland Experience Platform (HxP): Innovation via Artificial Intelligence and Machine Learning Introducing Hyland’s new flexible, extensible and configurable cloud platform.

Hyland Experience combines the strengths of existing platforms and enable our customers to accelerate the building of solutions. Use, build, deploy and manage intelligent content-centric automations and applications in the cloud. 

  • Low-code automation
  • Unified data and content
  • No code AI interface
  • Predictive analytics
  • and more to come!

CommunityLIVE is Hyland’s annual user event featuring the latest in product and solution enhancements, innovative customer stories and valuable insights from industry experts. Join peers and thought leaders from Hyland and beyond with more opportunities for networking and interactive sessions than ever before.

Couldn’t attend but still want to engage with new releases and information? Join us on Thursday, November 9th in Langhorne, PA for our FREE 2023 OnBase Community Event! 

Working together with our customers, we can quickly uncover how individual business processes affect the overall productivity and profitability of your organization.

Strategic Workshops provide tools and guidance to help you identify the best next steps for solutions in specific areas of your organization. With targeted analysis and expert recommendations and roadmap planning, we’ll help you get to where you want to be.

These roadmaps enable you and your staff to achieve quick wins that drive your digital transformation and provide more value from your Hyland investment.

Paperless Solutions is ready to schedule your Strategic Workshop at your convenience, whether you’d prefer to schedule it over multiple days to include as many staff members as possible or consolidate it to two sections. Remote or on-site.

Let us help you make the most of your OnBase solution today by getting in touch with us to schedule your own Strategic Workshop!

1/27

 

The big myth: storing your company’s sensitive data on a Cloud service, while convenient, is a security risk. Fortunately for businesses and Cloud services everywhere, this is simply untrue.

In fact, Cloud Computing is more secure than traditional IT systems. Here’s why:

1. Information is Harder to Reach (For Eavesdroppers, That Is)

Well-known Cloud vendors almost always have better security measures than those of their clients. Information is stored in remote data centers away from prying eyes. So long as you keep your local computer close and your credentials closer, your connection to your data is completely secure. Only you or those you authorize will be able to view those files.

2. Can You Trust Your Hardware?

We’ve all lost at least one important document due to unforeseen technical issues. But what if that document contains critical data? When a hard disk fails, hundreds of gigabytes of information can be lost in a matter of minutes. With a Cloud service, however, you can pick right back up from where you left off on a new device.

3. Watchful Eyes

Thanks to an ample supply of resources dedicated to the task, Cloud infrastructure is able to be constantly monitored for potential security threats. This is something that a small IT department, no matter how talented, will find impossible to match.

Take it from us, while the decision to transfer to a Cloud system may seem daunting, professionals can be assured that their information will be stored in good hands. Cloud-based software is not only safe, it may very well be the safest place to store data.

5/13

 

Are you in search of a simple, easy-to-implement solution for your organization? Many in your shoes are wary of the expense and lengthy implementation periods that often come part and parcel with digital transformation. As a result, Paperless Solutions offers business-specific, cloud-based solutions that deliver key functionality to your business while reducing the cost and complexity of implementation.

  1. They’re Affordable

Worried about the associated costs of a larger implementation? These solutions are an affordable way to address common organizational needs with increasing ROI and no price hikes.

  1. They’re Configurable and Expandable

By nature, they are more flexible than other off-the-shelf software. No custom coding is required, and data values can be added to change workflow processes by the user or by Paperless Solutions’ own Tech Support team. Point applications are remarkable for their flexibility, speed and scalability.

  1. Rapid Deployment and Minimal Service Requirements

With simple deployment and pre-configured functionality, users are able to take immediate advantage of a point application’s abilities.

Hyland Point Applications

 

Contract Lifecycle Management:

  • Establish a Central Repository
  • Content Management with transparency and controls
  • Process Automation and electronic execution
  • Track renewals and expirations proactively
  • Eliminate human error
  • Maintain the most recent copies of documents all in one secure, collaborative and easily accessed location

 

Freedom of Information Act (FOIA) or Right to Know:

  • Simplify public information request submission and delivery for constituents
  • Institute a comprehensive search to complete request fulfillment
  • Improve transparency and reporting
  • Automatic notification of requests
  • Electronic routing
  • Click response and status updates
  • Improved compliance and transparency

Ready to get started? Contact us for a free digital transformation assessment!

4/12

 

Digital transformation can be a daunting process. However, with the right attention to detail and careful selection, your Enterprise Content Services platform has the power to completely reshape the way you work. As a newcomer, how can you know which system is the right option for you?

  1. Limit the number of systems you’ll be evaluating

Develop a shortlist of software systems to delve into. Five or fewer will be easiest to evaluate, and any more might limit your ability to weigh each system effectively against your organization’s requirements. Keeping the number low will also make the overall process more manageable, especially when it comes to our next tip.

  1. Take advantage of demos

As you arrive further along in the process, make sure to set a date and time to demo each of your prospective software systems. This step is crucial, as demos will give you insight into the effectiveness and user-friendly qualities of the software. Schedule the demos as much as a week or two out so that you have time to adequately prepare, and know exactly what you would like to see when you arrive.

  1. Involve the correct people from your organization

Who should partake in evaluating your software options? You may think that your IT team would be the best option, but we recommend including employees from various parts of your organization. After all, who would have better input than those who will be using the new software to complete their daily tasks?

  1. Know what you need

Before attending demos or committing to a system, you should have a solid knowledge of your organization’s unique individual requirements. Invoice coding, document submission and approval, or even certification tracking are only a few solutions among thousands. Because many Enterprise Content Services platforms are so robust, we would encourage you to have a list of capabilities you would like demonstrated. Otherwise, you may risk seeing only features that are flashy but not of much use to your organization.

  1. Stay in control

Always remember to be an active participant in not only software research, but the demo process as well. Don’t let the software sales team drive the demo process by coming unprepared or neglecting to support the salesperson with as much information about your organizational needs as possible. Mistakes in software selection can be costly. Stay in the know and manage your selection process correctly!