The Paperless Process

DISCOVERY

To kickstart the process of Digital Transformation, we will get to know you and your organization. From this initial contact, we will determine your current and future goals, as well as your unique needs.

PREDICTIVE RECOMMENDATIONS

Our Solution Architects work with your business goals in mind, taking all desired changes in your processes into account and using industry-leading products and services to design the perfect solution for your needs. These include both standard solutions, and configurable “niche” solutions for greater flexibility.

DAY IN THE LIFE STORYBOARD

One of our Analysts will pay an on-site visit to your organization in order to understand the daily work cycle of the end-user, crafting a “Day in the Life Storyboard” to fully understand the software needs of employees. This helps us to follow in your footsteps, crafting the perfect end solution.

HYBRID AGILE DELIVERY

Once we’ve identified how your operations can become more efficient, we get to work turning that design into reality. We implement your solution in separate phases rather than all at once, so that you and your staff can address with us any concerns you may have throughout the process.

Our skilled, dynamic professional services team delivers—whether it’s integrating your systems, building electronic forms, scripting, or creating completely custom products.

TRAINING

To fully leverage your Enterprise Content Services (ECS) technology investment, those working with the new system and processes require training and information to support the transition. Our team uses a blended learning approach employing a variety of proven training delivery methods to deliver results. We know that the sooner your employees are proficient in their ECS solution, the sooner your organization will see a return on investment.

POST GO LIVE SUPPORT

Whether you prefer Paperless Solutions to train your team to support the system or prefer to outsource support to us, we’ll ensure your system is running efficiently. We’ll even save you time at every step.

Paperless Solutions knows your needs may change, which is why every process we build is adaptable. We are always a call or a click away.

We are certified OnBase solution specialists in:

  • Installation
  • Workview
  • Workflow
  • Support Engineering
  • Application Programming Interface

For several years in a row, we have also been given Hyland’s prestigious Diamond Award, recognizing us for supporting the OnBase by Hyland community with excellence.